Refund Policy
Last updated:
This Refund Policy outlines the return and refund procedures for products purchased from Vaklymeroekhakar. We operate in accordance with EU Consumer Rights Directive and Irish consumer law.
Geographic Scope
This refund policy applies to orders shipped to Ireland and the EU/EEA. Customers in these regions benefit from the 14-day right of withdrawal under EU consumer law. Returns from outside the EU/EEA may be subject to different terms.
Topic and Product Category
This policy applies to dietary supplement products sold on this website. Our products are food supplements, not medicines. Returns of opened supplement products may be restricted for hygiene and safety reasons as stated below.
Operator
Vaklymeroekhakar
21 Irishtown, Athlone, Co. Westmeath, N37 P798, Ireland
Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason. The withdrawal period expires 14 days after the day on which you acquire physical possession of the goods.
How to Exercise Your Right
To exercise your right of withdrawal, you must inform us of your decision by clear statement (e.g. email or letter). You may use our contact details. To meet the withdrawal deadline, it is sufficient for you to send your communication before the period has expired.
Effects of Withdrawal
If you withdraw from the contract, we shall reimburse all payments received from you, including delivery costs, without undue delay and in any event not later than 14 days from the day on which we are informed of your decision. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
Return of Goods
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal. The deadline is met if you dispatch the goods before the period of 14 days has expired. You bear the direct cost of returning the goods.
Exclusions
The right of withdrawal may not apply to goods that are unsealed and not suitable for return due to health protection or hygiene reasons, or to goods that have been mixed inseparably with other items after delivery. For dietary supplements, unopened and sealed products may be returned; opened products generally cannot be accepted for hygiene reasons.
Damaged or Defective Goods
If you receive damaged or defective goods, please contact us immediately. We will arrange a replacement or full refund as appropriate. Please provide photos and details of the issue.
Contact
For refund enquiries: info@vaklymeroekhakar.world, contact@vaklymeroekhakar.world, support@vaklymeroekhakar.world
Address: 21 Irishtown, Athlone, Co. Westmeath, N37 P798, Ireland